At Lily’s Clinic, we are committed to protecting your personal and medical information. This policy explains how we handle your data in accordance with UK health privacy standards.
Data Collection & Usage We collect personal details (name, contact info) and sensitive medical history to provide safe and effective Traditional Chinese Medicine (TCM) treatments.
Storage & Security
- Physical Records: To ensure maximum privacy and security, your detailed medical consultation notes are primarily stored as physical paper files in a secure, locked location.
- Digital Data: We use secure digital platforms for appointment scheduling and payment processing. This data is encrypted and accessible only by authorized clinic staff.
Data Sharing We do not sell or share your data with third parties for marketing. We only share information with healthcare providers (such as your GP) with your explicit consent, or when required by law.
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